Outlook faults

We provide a specialised service for resolving faults in Outlook. The service can work for any application, but is ideal for Outlook because of the additional complexity of add-ins.

Outlook faults are hard to diagnose because:

• it is a heavily used application, so users do not like to be interrupted for testing
• it is a complex application especially with multiple add-ins, for example in a Law firm.

Our service monitors Outlook during normal usage and captures what is happening at a detailed level. When a fault occurs, the data pertaining to the fault is saved and copied to Airdesk where it can be analysed.

We also handle support calls with Microsoft requiring Outlook application crash dumps from users.

Contact us to arrange a trial of our Outlook monitoring and diagnostic service; or if you have another application you need to monitor let us know.